3/26/2023 0 Comments Aircall web app![]() What’s more, Aircall allows you to include multiple users into your support team, enables you to assign calls to specific team members, and keeps track of your activity to make sure each contact attempt gets a follow-up. The utility relies on sound input and output devices connected to your computer and employs your internet connection to make the calls. To conclude, Aircall delivers a streamlined solution for managing support calls from your desktop, without cluttering your web browser. Provide phone support from the comfort of your Mac while connecting with your team The same area provides additional calling preferences options, enables you to define more phone numbers, and so on. To avoid any misunderstandings, via the Aircall settings panel you get to specify your working hours. On top of the standard phone management options, Aircall also includes buttons to put calls on hold, to mute the microphone, to transfer the call, to add a comment, or to assign it to a specific team member. However, you can also make direct calls by using the included numpad: just input the phone number, and Aircall will take care of the rest. For your convenience, Aircall also includes a contacts manager, to help you identify the caller faster. Within the Aircall Activity feed you get to see both missed and successful calls, together with the caller ID, and calling time. Manage contact details, connect with team members and make sure all calls are followed-up Of course, you can also receive calls within the app, and get alerts whenever you missed one. What’s more, Aircall can produce numbers using prefixes for different countries and allows you to call customers from all over the world. You can register for an account free of charge to test the service and Aircall will help you generate various types of phone numbers to be used within the app. Right off the bat, you need to register for an Aircall.io account: you cannot access the app’s interface without providing the appropriate credentials. Account based phone support service that enables you to work with multiple phone numbers ![]() ![]() The Aircall desktop application offers you the possibility to access the service and manage calls from a standalone app, without having to rely on a fully featured web browser. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money. The service records statistical info about your activity and enables you to organize a support team. Aircall has 317 reviews and a rating of 4.3 / 5 stars vs Zoho Campaigns which has 203 reviews and a rating of 4.13 / 5 stars. The Aircall.io service provides an online platform where you can interact with your customers and provide phone support in an organized manner.
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